Frequently Asked Question

Password Expired - No Option to Change
Last Updated 3 years ago

To change an expired email account password follow the following steps:

1. Go to: (don't forget the 's' at the end of https!)

2. Enter your email username in the "Username" box without the ""

3. Enter your current email password

4. Enter your new password and then confirm it in the box below

5. Click "Change Password"

6. A page should be displayed stating that the "Password has been changed successfully". If you receive a message other than this, it means the new password is not sufficient (at least one capital, one number and eight characters) or you have typed your current password incorrectly.

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