Frequently Asked Questions

Password Expired - No Option to Change
Last Updated 8 months ago

To change an expired email account password follow the following steps:

1. Go to: https://edupassword.hants.gov.uk (don't forget the 's' at the end of https!)
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2. Enter your email username in the "Username" box without the "@edu.hants.gov.uk"
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3. Enter your current email password

4. Enter your new password and then confirm it in the box below

5. Click "Change Password"

6. A page should be displayed stating that the "Password has been changed successfully". If you receive a message other than this, it means the new password is not sufficient (at least one capital, one number and eight characters) or you have typed your current password incorrectly.

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